68pkr Privacy Policy

1 Who We Are

68pkr is an online sports betting and casino platform operated under an international gaming license and accessible at https://68pkr.net. We serve players across Pakistan, including those based in Karachi, Lahore, Faisalabad, Islamabad, Rawalpindi, Multan, and other cities nationwide.

For the purposes of applicable data protection law, 68pkr is the data controller responsible for the personal information collected through the Platform. Any questions regarding this Policy or our data practices can be directed to our support team at the contact details provided in Section 15.

2 Personal Data We Collect

68pkr collects personal data in several categories depending on how you interact with the Platform. The categories and specific data points we may collect are described below:

3 How We Collect Your Data

68pkr collects personal data through the following means:

• Direct submission: Information you provide during account registration, KYC verification, deposit and withdrawal requests, support interactions, and any form submissions on the Platform;
• Automated collection: Technical and usage data collected automatically via cookies, web beacons, server logs, and device fingerprinting technologies when you access or use the Platform — see Section 6 for full cookie details;
• Third-party payment processors: Transaction confirmation data, payment method identifiers, and fraud flags shared by payment service providers such as JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Visa when you make deposits or request withdrawals;
• Identity verification providers: Verification status, document authenticity scores, and watchlist screening results provided by our third-party KYC and AML compliance partners;
• Regulatory and fraud databases: Publicly available regulatory and sanctions databases consulted as part of our anti-money laundering compliance obligations.

4 Why We Use Your Data

68pkr uses your personal data for the following specific purposes:

• Account management: Creating and maintaining your registered account, authenticating your identity at login, and enabling you to access all Platform features;
• Transaction processing: Processing deposits and withdrawals in PKR through your chosen payment method, and maintaining an accurate record of your financial activity on the Platform;
• KYC and age verification: Verifying that you meet the minimum age requirement of 21 years and confirming your identity in compliance with our licensing obligations — this is a legal requirement and cannot be waived;
• Anti-money laundering (AML) compliance: Monitoring transactions for suspicious activity, filing regulatory reports where required, and screening accounts against international sanctions and watchlists;
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour, applying self-exclusion and limit settings you have requested, and complying with responsible gaming obligations under our license;
• Customer support: Responding to your queries, resolving disputes, and maintaining records of communications for quality assurance purposes;
• Platform improvement: Analysing usage patterns to improve the Platform's functionality, game selection, user interface, and overall user experience;
• Fraud prevention and security: Detecting and preventing fraudulent accounts, bonus abuse, multi-accounting, and other prohibited conduct;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates by email or SMS — only where you have provided consent and subject to your marketing preferences.

5 Legal Basis for Processing

68pkr processes your personal data under the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 68pkr — including account creation, transaction processing, and providing access to betting and gaming services;
• Legal obligation: Processing required to comply with our licensing conditions, anti-money laundering regulations, age verification requirements, and other applicable legal obligations;
• Legitimate interests: Processing for fraud prevention, Platform security, abuse detection, and general analytics where such interests are not overridden by your fundamental rights and freedoms;
• Consent: Processing for marketing communications, optional cookies, and any other purpose for which we have explicitly sought and received your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Cookies & Tracking Technologies

68pkr uses cookies and similar tracking technologies to operate the Platform, improve user experience, and analyse usage patterns. The types of cookies we use are described below:

• Strictly necessary cookies: Essential for the Platform to function correctly — including session management, login authentication, and security tokens. These cannot be disabled without impairing Platform functionality;
• Functional cookies: Remember your preferences such as language settings, game display options, and responsible gaming tool configurations to personalise your experience;
• Analytics cookies: Collect anonymised data about how users navigate the Platform, which pages are visited most frequently, and where users encounter errors — used solely to improve Platform performance;
• Security cookies: Used for device fingerprinting and fraud detection to identify suspicious login attempts, unusual account activity, and potential multi-accounting.

On your first visit to 68pkr, you will be presented with a cookie consent notice. You may accept all cookies or manage your preferences. Strictly necessary cookies cannot be declined as they are required for basic Platform operation. For all other cookie categories, your consent can be withdrawn at any time through your browser settings or by clearing cookies.

7 Sharing Your Personal Data

68pkr does not sell your personal data. We share personal data only in the following limited circumstances and only with parties who are contractually bound to handle it securely and in accordance with this Policy:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Visa — to process deposits and withdrawals on your behalf. These providers receive only the data necessary to complete the transaction;
• KYC and identity verification partners: Third-party providers who verify the authenticity of identity documents and screen against regulatory databases on our behalf. These partners operate under strict data processing agreements;
• Regulatory and licensing authorities: Our gaming license regulator, financial intelligence units, and law enforcement agencies where we are legally required to disclose information — for example, under AML reporting obligations;
• Live casino game providers: Third-party studio providers who operate live dealer tables on the Platform. These providers may receive your account identifier and session data for game integrity and dispute resolution purposes;
• Professional advisers: Lawyers, auditors, and insurers who require access to certain data to provide professional services to 68pkr, subject to confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 68pkr's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

8 International Data Transfers

As an internationally licensed platform serving users in Pakistan, 68pkr may transfer personal data to servers and processors located outside of Pakistan. Such transfers may occur when data is processed by our KYC partners, live casino providers, or cloud infrastructure providers operating in other jurisdictions.

Where personal data is transferred internationally, 68pkr takes steps to ensure that appropriate safeguards are in place, including:

• Standard contractual clauses or equivalent data transfer mechanisms between 68pkr and the receiving party;
• Ensuring that receiving parties maintain data security standards equivalent to or exceeding those applied by 68pkr;
• Restricting international transfers to jurisdictions that offer adequate data protection standards or where specific contractual safeguards are in place.

9 Data Retention

68pkr retains your personal data for the periods set out below, after which data is securely deleted or anonymised:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering and gaming regulatory requirements;
• Transaction records: Retained for a minimum of seven (7) years following each transaction to satisfy financial record-keeping obligations;
• KYC documents: Retained for five (5) years following account closure or the date of the last verified transaction, whichever is later;
• Support and communications data: Retained for three (3) years following the resolution of a support interaction or dispute;
• Responsible gaming records: Self-exclusion records are retained indefinitely to prevent re-registration during an exclusion period. Other responsible gaming data is retained for five (5) years;
• Marketing consent records: Retained for the duration of your account and for two (2) years following account closure as evidence of consent;
• Cookie and analytics data: Anonymised analytics data may be retained indefinitely; non-anonymised session data is retained for up to thirteen (13) months.

10 Security Measures

68pkr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• SSL/TLS encryption: All data transmitted between your device and 68pkr's servers is encrypted using industry-standard Transport Layer Security (TLS) protocols;
• AES-256 storage encryption: Sensitive data at rest — including identity documents and financial records — is encrypted using AES-256 standard;
• Access controls: Personal data is accessible only to authorised 68pkr employees and contractors who require access to perform their specific job functions, governed by role-based access control policies;
• Two-factor authentication: 68pkr staff accounts with access to user data are protected by mandatory two-factor authentication;
• Penetration testing: The Platform undergoes periodic penetration testing and vulnerability assessments by independent security professionals;
• Incident response: 68pkr maintains a documented security incident response procedure. In the event of a confirmed data breach affecting your personal data, you will be notified within 72 hours;
• Staff training: All 68pkr employees who handle personal data undergo regular data protection and information security training.

Whilst 68pkr takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

11 Your Data Rights

As a user of 68pkr, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at the details in Section 15:

• Right of access: You may request a copy of all personal data that 68pkr holds about you, along with information about how it is being used. We will respond within 30 days of receiving a verifiable request;
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For account details, you may also update certain information directly within your Account settings;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that certain data must be retained to comply with legal obligations — in such cases, we will explain which data cannot be deleted and why;
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved;
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request that we provide your personal data in a structured, machine-readable format;
• Right to object: You may object to processing based on legitimate interests — including profiling for fraud detection purposes — subject to 68pkr demonstrating compelling legitimate grounds that override your interests;
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.

12 Children & Minors

The 68pkr Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory requirement at the point of registration and before any withdrawal is processed.

If 68pkr discovers that personal data has been collected from a person under the age of 21, the following actions will be taken immediately:

• The account will be suspended and access to all Platform services will be revoked;
• All bets placed will be voided and any associated winnings forfeited;
• Any real-money deposits (excluding winnings from voided bets) will be returned to the payment method from which they originated;
• All personal data associated with the underage account will be deleted as soon as possible, subject to any legal reporting obligations that may require temporary retention.

If you believe that a minor has registered on the Platform, please contact us immediately at the details provided in Section 15.

13 Third-Party Links

The 68pkr Platform does not include links to external third-party websites. All navigation within 68pkr remains entirely on the 68pkr.net domain. Accordingly, this Policy does not cover the privacy practices of any third-party websites that you may access independently outside of the 68pkr Platform.

Third-party services integrated into the 68pkr Platform — such as payment processors and live casino game providers — operate under their own privacy policies in addition to the contractual data processing obligations they hold with 68pkr. 68pkr is not responsible for the independent privacy practices of these third-party service providers beyond the scope of the data processing agreements in place.

14 Changes to This Privacy Policy

68pkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or Platform features. The "Last Updated" date at the top of this page will be revised whenever a change is made.

Where amendments are material — such as changes to the categories of data collected, new third-party sharing arrangements, or changes to your rights — 68pkr will provide advance notice to registered users via email or a prominent on-site notification, giving you the opportunity to review the changes before they take effect.

Your continued use of the 68pkr Platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and contact support to close your account.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 68pkr handles your personal data, please get in touch through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the 68pkr Platform — click the chat icon at the bottom right of any page
• Support Hours: 24 hours a day, 7 days a week including Pakistani public holidays
• Languages: English and Urdu
• Response Time: Live chat within 2 minutes; email within 48 hours

For data rights requests (access, erasure, portability, etc.), please include your registered account email address and a clear description of your request. 68pkr will verify your identity before processing any data rights request.

68pkr serves players across Pakistan including Karachi, Lahore, Faisalabad, Islamabad, Rawalpindi, Multan, Peshawar, and all other cities and regions nationwide.